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Home » FAQ

Frequently Asked Questions

Air Conditioning

Q. How can air conditioning repair create a pleasant environment at your home?

A. Air conditioners that are in good condition and maintained regularly will help to circulate and filter air by mitigating all the pollutants, dirt, and allergens in the air. Thus, you enjoy the best air quality as well as a pleasant and healthy environment at your home or office. So, have AC maintenance and repair from experts at regular intervals.

Q. How is AC duct cleaning helpful?

A. Dirty air ducts in your AC will force it to work harder. Hence, more energy will be required and your electricity bill may shoot up. Also, it will make the operation of your AC less efficient. So, the AC duct cleaning helps your appliance to be in top condition and allows it to run cost-efficiently.

HVAC Repair

Q. Why is there a need to get an HVAC system serviced?

A. To enjoy a longer life span of your HVAC system, lower utility bills, reliable and safe working, good air circulation, you should get our HVAC system serviced by certified technicians twice a year.

Water Leak Detection

Q. What damage can a water leak cause?

A. Water leaks not only spike your utility bills but also damages your ceilings, walls, and floors. Moreover, the development of mold and mildew is a serious issue. In the worst cases, there can be structural damage too. So, do not ignore minor leaks; call our professional and get it fixed today.

Q. My kitchen faucet is continuously leaking. How shall I stop?

A. The faucet leak is mostly due to a failed washer or damaged wax gasket. Just replace them, but if the problem still persists, you need to change the faucet.

Ceiling Leak Repair

Q. If my roof is leaking, do I need to replace it?

A. If your roof is older than 15 years and leakage is there, spot repair may not work. But before arriving at the decision of replacement or repair, consult with our professionals to fix the issue efficiently instead of turning it into a damaging and costly repair.

Q. How can I know if there’s a ceiling leak or moisture without a moisture meter?

A. Although a moisture meter is an easy way to find leaks or moisture, you can still locate ceiling leaks. Due to moisture or leaks in the ceiling, there may be discoloration in irregular shapes, change in the texture of your wall, musty smell, dripping sound, or spikes in utility bills. If you notice any of this, call our ceiling leak repair pros instantly to fix the leakage before future damage happens, which leads to costly repairs.

Q. My roof is leaking! How can I find the leaking spot?

A. Finding the actual spot of the roof leak is tricky. It is because the water can easily move to another location before the walls or ceilings soak it. If you have an attic in your home, the easiest way to locate leakage is to carry a flashlight and go up on rainy days. The water also reflects light, so you can easily mark spots using a flashlight. Still, you can’t make it out, call our roof leak detection expert for quick and robust solutions.

Slab Leak Repair

Q. How long does it take to repair a slab leak?

A. Usually, it will take a day or even less to repair the leakage in a slab. However, at times, it may take longer, but it’s rare.

Q. There is a boost in my water bill. Should I seek a slab leak detection solution?

A.There is a possibility of slab leak if the spike of the water bill is unusual. But before you seek a slab leak detection solution, you need to look for other signs like

  • Weak pressure of water
  • Cracks on the flooring
  • Filthy odor
  • Sound of running water
  • A hot water spot on floors

If you find any of this, there are high chances of a slab leak. In such a scenario, a water leak is underneath the concrete slabs that support the foundation. So, you can’t overlook this problem as it can damage your property too. Thus, call us for emergency services, and we will fulfill all your repair needs at affordable rates and with zero hassles.

Slab Leak Detection

Q. After a heavy rain, we noticed the floor was damp. We’ve never had drainage issues before, could it be a slab leak?

A. The damp floor is an indication of the slab leak. Also, in most cases, you find puddles or hot water spots on the floor. So, you go for slab leak detection from experts if you are sure that your drainage line is in good condition. You should also check for the utility bills whether there is a sudden spike in it or not. If yes, there are high possibilities of a slab leak. Our professional will help you to locate the slab leak precisely and repair the damages.

Q. What happens if I do not request slab leak detection?

A. Your foundation becomes critical, and it will be too expensive to repair. Not only that, but you will also put your loved ones in danger. However, the mold will spread all over the house due to moisture, and you will run the risk of serious health hazards like respiratory issues. Also, your house interiors and valuables will get damaged, hurting your home as well as your wallet. Your utility will spike due to the wastage of water. Moreover, having a slab leak is not a small thing, so call our emergency slab leak detection and repair experts and fix the problem quickly and correctly.

Flood Damage restoration

Q. Can mold emerge if I don’t request flood damage restoration rapidly?

A. Yes, the mold will emerge within 24-48 hours due to excess moisture in your house. So, you need to be proactive and call experts immediately for flood cleanup and damage repair. Our team will reach out to you in an hour and will offer comprehensive solutions to make your house in a livable condition.

Water Damage Repair

Q. Who is the biggest contributor to the water leak inside my house?

A. Leaking pipes embedded inside the walls or concrete slab are the major contributor to water leakage in your home. It’s difficult to detect as signs of leakage are visible after days or months. So, it is recommended to have regular plumbing inspections from Cali’s Choice Plumbing & Restoration professionals to fix all leaks on time.

Wall Leak Repair

Q. How do you fix water seeping through walls?

A.

  • Look for the cracks and seal them to restrict moisture.
  • Waterproof your external walls and roofs to fix seepage.
  • Install or replace a damp-proof course to restrict the groundwater from rising.

Q. How do plumbers find water leaks in walls?

A. Our experienced and skilled plumbers use infrared cameras and other modern tools to locate the root cause of water leaks in walls and fix it.

24/7 Emergency Plumber

Q. What are the warning signs indicating that my plumbing needs an emergency repair?

A.High utility bills, unexpected drop in water pressure, no hot water, extra green grass in your garden, stains, patches, and damps on the walls and ceilings, water leaks in concrete slabs, cracks or hot water spots on floorings are the indications that your plumbing requires emergency repair.

Q. After coming back from the office, I started doing laundry. The banging sound like a percussion band was coming from the washing appliance. How to stop this annoying sound?

A. The banging sound and jerks in the pipes often occur when they are fastened tightly. Also, if this sound continues for a long time, it’s not only annoying but can wear out the pipe. You need to quickly locate the pipeline that makes sound and fix it tightly with pipe straps. If you cannot locate the pipe, call our experts who will fix it after business hours.

Q. I forgot to turn off the water supply before going on vacation. Due to minor leakage in the pipe, the water is all over the house, what should I do?

A. You should immediately address the burst pipe by calling pros. Switch off the power and water supply to reduce the risk of short circuits and avoid more water damage. Keep your valuables in a safe place and call for emergency 24-hour plumbers to restore valuables, remove mold, dry and clean the whole house, and also repair the damage. Put on the safety gears inside the house until professionals arrive.

Drain Cleaning

Q. What to do if my sewer line is clogged?

A. Tree root infiltration is the main reason for clogged sewer lines. All you need to do is repair or replace the sewer line. Well, if you experience it, just make a call to Cali’s Choice Plumbing & Restoration professionals for quick and hassle-free services.

Q. I have clogged drains, will you dig up my yard to locate outdoor drainage or sewage pipes?

A. No, our experienced plumbers will locate outdoor drain lines without disrupting the yard. We use the latest tools and equipment to determine the exact location of sewage pipes as well as the root cause of the clogged drains and fix it on the spot.

Q. I had frequent drain cleaning, but still, water is flooding in the bathroom. Why?

A. It is because the plumber you have hired is not an expert in drain cleaning and has not addressed the root cause of the problem. They have not completely removed the clogs, debris, or the pipe has holes, corroded, or damaged, allowing the dirt to enter. Consult our professionals and have an in-depth inspection to locate the main problem and resolve it right the first time.

Water Extraction

Q. Why do you need a certified water extraction professional after a disaster or burst pipe?

A. It is not a pleasant experience as there are too many hassles involved. Also, it may happen anytime. Moreover, there are many risks involved, like short circuits, mold growth, skin diseases, and even respiratory disease. The flooded water may not necessarily be freshwater only, and you need to act quickly to avoid further damage to your property and valuables. Having all required tools and equipment at home for the drying process is not possible for most homeowners. So, you need to call our certified water extraction professionals to perform the drying process quickly and efficiently.

Q. Will opening the windows help the water extraction process?

A. Yes, opening the windows will be a great help as the outside fresh air will reduce moisture and musty smell. However, it depends on the weather conditions, so consult our professional who will evaluate every key detail and extract all water and moisture from your house or office with zero hassles.

Tankless Water Heater

Q. Where do I get tankless water heater repair services?

A. Cali’s Choice Plumbing & Restoration offers top-notch tankless water heater installation and repair services 24×7. Connect with our skilled and experienced technicians anytime, anywhere, and get quick and hassle-free services. Call Cali’s Choice Plumbing & Restoration today for water heater repair, replacement, installation & more.

Q. Which type of tankless water heater is suitable for my house as I stay at a high altitude?

A. It’s better to opt for an electric tankless water heater over a natural gas tankless water heater if you stay at a high altitude. Gas-based heaters do not function well in such conditions. However, there won’t be any impact of high altitude on electric heaters. Connect with top HVAC professionals like Cali’s Choice Plumbing & Restoration to get the perfect water heater for your home with zero hassles.

Water heater Repair

Q. Can a leaking water heater be repaired?

A. If the leaks are not widespread, you can fix the leak with repair or patches. We need to diagnose the issue to offer precise solutions so that you may not have to face the same issue again shortly.

Q. My water heater is making a rumbling noise. How to stop it?

A. Rumbling noise from your water heater comes when the hot water is escaping from the sediment accumulated at the bottom of a tank. The expanding heated water is making such irritating noises. However, it is not dangerous, but you need to call a professional HVAC company like Cali’s Choice Plumbing & Restoration to look into it immediately. It is because the noise is a warning sign that the water heater is no more efficient enough and may break down anytime.

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